If you arent, open my computer and look for a cd drive called wd unlocker. Wd smartware icon in the windows system tray, left or rightclick the wd quick view icon to display the main menu, and then select wd smartware. Western digital my book opening the case removing the drive. Need help getting into the case of a my book 3,5 external harddrive case. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. Wd backup sw could not find device repeatedly, even w tech support. If the wd my passport for mac drive is still not showing up in finder or on the desktop, you can see whether it is showing up in disk utility or not.
Page 30 my book live duo user manual launching the wd smartware software after installation use one of the following options for the wd smartware software once you have installed it. Using win 10 on new ssd, wd my book backup sw does not work. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. When the drive is connected to your computer it should up in my computer on windows and in the finder if you are using mac. Nov 17, 2012 tips for opening up a wd my book live drive so i had a western digital my book live that was giving me trouble and i decided to open it up and take the drive out. The easiest place to start is above the usb port and behind the wd logo. Open the start menu, type device manager, and press enter when the option appears. Unzip the file and you will find the actual firmware in this format. Windows 10 wd mybook not recognized anywhere on my dell. You can use any plastic card that is thin and strong enough. When the wd hard drive damages physically due to mishandling or extreme conditions, you need to open up the drive for the recovery purpose. So here you go, the steps required to disassemble a newstyle western digital my book drive enclosure. A tips for opening up a wd my book live drive technibble. I got a bit of a problem there with a wd external drive.
Tips for getting started with the wd my book backup drive. Carefully insert your screwdriver between the plastic trim and the metal cover. Wd my book essential not being recognized in windows 10. I borrowed it to someone and they said it was plugged in to a pc with nonwindows operative system on it i believe it was linux.
If you are using vista or higher, you will first need to open an elevated command prompt. Wd my book wont start up external drives for pc wd. Altogether, weve picked up five viable solutions for you. Western digital my book live duo user manual pdf download. Put the my book up on its end, the long rubber feet down. Open this drive by double clicking on it and then double click wd drive unlock. Instructions to disassemble a western digital mybook essentials usb external hard disk drive. Fix wd my passport ultra not detectedshowing up easeus. Repair guides and support for external portable storage by western digital including the my book series, my passport and others. Find the smartware folder in my computer its under the c drive in the folder is an unlock icon. My book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away.
External hard drives opening on startup windows 8 help forums. A quick and simple guide on how to open the case without smashing it to bits. You should be able to click or doubleclick on the drive to open it and then. If it is, right click wd hard drive, choose properties and click update driver under driver tab or click on uninstall.
I cut the vcc lead pin 8 from the eeprom, and the device detects as usb mass storage device vid 04d9 pid 20 rev 0103 and disables the goofy 4k sector translation mode as well, so regularly written 512e drives 2tb actually read correctly hope this is useful. Click disk drives and check if there is a yellow exclamation mark with wd hard drive disk device. Wdbfjk0060hbk04 default wd my book 1230 vid 0158 pid 1230 rev 1065. The select your wd storage device or cloud service dialog shows all of the hardware devices and cloud service accounts that you can use for a backup target device. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner.
The tools are for drives whose usbsata bridge card has been damaged and removed. How to open the western digital mybook may not be entirely obvious. Start to pry in the middle of the book and you should see two plastic snaps lift up, i put a razor blade between the snaps to prevent them from locking in again. Easily use your wd my passport for mac and windows in 7 steps. Appel offers up seven different approaches to writing a killer opening line he includes examples from classic novels to accompany each, too. In addition, you can use a my book hard drive to back up your computers internal hard drive in case of data loss. Western digital my book essential 2tb removing the sata drive for my unraid server duration.
It seemed quite simple to set up and i selected 4 drives that require backing up, but when i press back up it took 4 minutes to finish and only backed up about 3 folders on my c. Is there a possible way that can help me to repair the. How to open files on my book external drives for pc wd. List of all wd firmware and software available for download. How to open a western digital usb my book 4tb 6tb 8tb and 10tb.
Wd my book fall 2016 disassembly with card, without. Wd smartware for windows supports the following operating. Click here to visit our frequently asked questions about html5. Fix wd my passport for mac not showing upnot working on mac. I would love to hear any suggestions on how i might be able to solve this problem as i have a ton of stuff saved on it. Wd s bestselling my book essential usb external hard drive features wd smartware software that backs up your data automatically and continuously, shows your backup as it happens, and brings back lost files effortlessly. From the installation complete dialog, click back up files with wd backup click on the wd backup desktop icon. You should be able to click or doubleclick on the drive to open it and then click or double click on your pictures to view them. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. These tools are only useful for external drives with one of these chips on the usbsata bridge card. Western digital my book opening the case removing the drive i recently needed to removed the drive from a western digital my book external usbesata drive enclosure. How to unlock a wd external drive without a password ccm. Unfortunately, this wasnt an obvious process and this excellent article by scott cramer didnt apply to the newer version 1 tb drive enclosure i have. It is possible to open files directly from a hard drive.
So do both sides of the cover like in the previous steps. Western digital external storage troubleshooting, repair, and service manuals. From the start menu, under accesories find command prompt and right click. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. Jan 09, 2014 if youre having trouble nailing your opening, youre in luck. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it. Jul 11, 20 when i plug my wd passport into my computer or any computer it isnt coming up. What to do when your external hard drive wont show up. The wd my passport for mac is not showing up in finder nor in disk utility. Can windows read and write files with a hard drive. These tools are specifically for mounting encrypted drives. Besides the two situations, you may also meet wd backup not opening and wd backup will not install issue.
Push locking tab down with screw driver pink and insert another red to torque the two clam shells apart. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. How to solve my wd hard drive not recognized in windows 10. Second, begin to pry the binding area of the book away from the mesh. Once system operational and plugged in, it appears in device manager.
Why isnt my wd my book external hard drive being recognized. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Mar 09, 2007 wd my book 500gb just stopped working as i have all my pictures and videos on this drive i really need to recover them is not seeing the drive rebooted same problem light is on changed adapters still same problem removed box and hooked up directly with sata cable and power connection now computer doesnt boot up any suggestions. My book duo user manual about your wd storage device 1 about your wd storage device my book duo premium raid storage provides the quickest way to transfer, save and protect your photos, videos, music and other massive files to free up valuable space on your computers. We scraped the internet for any and all medical equipment repair. I had an extra sata drive around, so i thought why not replace it. Wd my book fall 2016 disassembly with card, without broken. Monitoring icon alerts the wd quick view icon flashes to indicate drive status. The wd hard drive failed to show up on my pc and i couldnt access saved data either. Wd my book live nas disassembly how to open, take out. I am also having this problem all my files are on the my book and.
If your product is not listed above, please visit the product page. Oct 26, 20 wdc wd32 wd wcapz2942630 usb device wd my book 1140 usb device psu works 550w case msi mbox cooling water cooled keyboard dell keyboard mouse microsoft intellimouse internet speed cable medium speed browser chromeie 10 antivirus eset nod32 6. Wd my book live nas disassembly how to open, take out hard. Fix and repair wd my passport ultra not detectedshowing up. After a few months of loud clicking coming out of my western digital mybook it finally died. There are a lot of helpful youtube videos on how to open up the case but none of them seemed to use the same model as me so i was stumped on how to take the drive out once the case. Follow the tutorial in this article to fix the issue and recover lost data from not showing up not working wd hdd without data loss.
Step by step disassembly video of western digital my book live nas 2tb model \rassembly video here \rsame way for other storage. When checking wd my passport in disk utility, you could have two results. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. Step by step disassembly video of western digital my book live nas 2tb model.
Western digital s my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. If youre having trouble nailing your opening, youre in luck. This is how to open up a wd my book 2016 fall edition without breaking the tabs. This dualdrive device features blazingfast transfer speeds, encrypted.
I could see by looking inside the case through the top that the led extender slipped to the left a bit, so i cracked it open and moved it back into place. These items cannot be added to your photo library because. To remove the cover of the my book, you will need a flathead screwdriver. Your wd my passport drive is detected and showing up in disk utility, but it is greyed out or not mounting. Afraid of losing my hard disk and important data in it. With data fully protected, now you can start to apply every possible workaround to resolve the slow issue on a wd external drive. Jun 07, 2016 it is possible to open files directly from a hard drive.
Then, you can restart computer to see whether the wd hard drive is recognized by windows 10. I can find it, but i cant open it and view the files. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Here, you will find more information on how to erase the drive and unlock it. However, if i plug it into the tv, it recognizes some or most of the files, so i know theyre still there. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with time machine. I am going to replace the drive with an identical spare that works. Wd my book vs my passport i have macbook air 2017 and i have a lot of important pics that i need to back up.
Jul 02, 2019 fix wd backup not working with aomei backupper. Disassembling a western digital my book instructables. Wd my passport ultra 2tb is not showing up on explorer. Wd smartware is another great tool for recuperating access to your hard drive. How to use a my book external hard drive techwalla.
My book hard drives use a usb connection, which means that you can connect the hard. Opening a wd my book external hdd case guide youtube. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. Tips for opening up a wd my book live drive so i had a western digital my book live that was giving me trouble and i decided to open it up and take the drive out. To fix wd backup not working issue once for all and to have a better backup experience, youd better use a piece of different thirdparty backup software. Wd my book is a storage drive that supports all computers via a usb cable connection. In short i have a dell e520 desktop running a 32 bit vista home premium os. Cant open my western digital external hard drive i have been hopping around the web following links and trying to find a solution to my problem.
Wd my passport wont open mac photos library i have a wd my passport external hard drive that i reformatted the external hard drive through disk utility and did a backup and have done this process many, many times but when i try to open up my photos library, this message shows up. Expand the disk drives menu and the universal serial bus menu to see if your external drive appears in either set. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Hi, i have just purchased a wd my book with the wd discovery software. With a my book external hard drive, produced by western digital, you can store large amounts of digital data, including music, videos and photos. If it has a letter, you can check by doing the following. The interlocking tab locations show up as small white rectangles. For discussion purposes, this picture shows the book cover piece of the book this basically looks like the front and back covers and the spine of a regular textbook, with the book s pages removed the unit that i successfully opened was a 250gb my book essential edition. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. This is a dead no longer functioning western digital mybook usb external hard disk drive. Western digital my book opening the case removing the. How to take out the hard disk inside wd mybook live for debrickingunbricking purpose or hard disk replacement.
First, use a flathead screwdriver to pry the mesh away from the cover do not try to lift the cover up, you will just break things. Dec 25, 2019 tools for opening some encrypted wd my book drives in linux. Cant open my western digital external hard drive dell. Here they are and they are worth bookmarking and referencing each time you begin a story. Also, when plugged in at boot up, it stopsfreezes computer from completing. I also used razor blades, but they can be replaced or omitted if you would like to do it differently.
Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Work your way around work your way around the case popping the cover off as you go. About the drive features about wds online learning center package contents system requirements. Why can i not open my external wd passport hard drive. After my recent comment on here blew up, i figured you all would get a kick out of this. Opening a western digital my book case first time i did this i broke the clips wd my books hdds, can be accessed by just sliding the case open. It was working fine, and then all of the sudden, my laptop isnt recognizing it at all anymore. Wd external hard drive slow transfer rate and unresponsive. I am thinking of either wd my passport 2tb or wd my book 4tb as the price for the my book is slightly more expensive than the my passport. You can store different types of data, such as documents, videos, audios, and images on the drive. How to disassemble a wd mybook essential hdd snapguide. For this video, i used 3 cards to hold the released.